How is it possible to make a payment by telephone or over the Internet using a credit card?
The Person County Tax Collector's Office has entered into an agreement with Official Payments Corporation to provide taxpayers this automated payment service. Official Payments Corporation will, however, charge a convenience fee for all credit card transactions.

Tell me more about the convenience fee.
There are no charges by Person County for processing the payment transaction. Official Payments Corporation will, however, charge a convenience fee. You will be informed of all charges and fees before you authorize the payment. This fee is in addition to any charges, such as interest, that may be assessed by your credit card issuer or financial institution.

Official Payments Corp. is a publicly held for-profit company. In order to cover operating costs and the costs associated with servicing thousands of transactions, a service fee (the convenience fee) must be assessed.

All in all, we feel that the benefits of being able to use your credit card to pay your taxes outweigh the cost of the convenience fee. Not only do you have a safe, simple, and easy to use system, but you can take advantage of any rewards or points your card issuer offers for using your card.

Does Person County receive the convenience fee?
This fee is not part of your tax and Person County does not receive the convenience fee. When paying by telephone or the Internet, please allow two business days for your payment to be credited to your account.

What credit cards can I use?
American Express, Discover Card, MasterCard, and Visa can be used.

Can I use my debit card?
The ability to pay with debit cards depends on the type of card issued by your financial institution. There are debit cards that can be used as credit cards. These cards usually have a MasterCard or Visa logo and do not require a PIN number. This type of card may be used for the payment of taxes.

How do I make a payment over the Internet?

• Have your tax bill and credit/debit card
• Follow instructions as prompted

How do I make a payment over the telephone?
To make your payment by telephone, call toll-free 1-800-272-9829. The process is simple. The average phone call takes only three to four minutes. You can pay using any of the following credit cards: American Express, MasterCard, Visa, or Discover Card. Please have your credit card and bill information ready.
Here's how a call to pay your Property or Vehicle Tax will work

• Use your touch-tone phone to call toll-free 1-800-272-9829. 
• Enter 3 for local tax payment.
• Enter 4362 for the Jurisdiction Code.  This will mark the payment for Person County.
• Select 1 for Real Estate and/or Property Tax Payment
• Select 2 for Vehicle Tax Payment
• Enter your Record (bill) Number located on the top left hand corner of your tax statement followed by the #.
• Enter the phone number (with area code) where you can best be reached
• You will be aked for the payment amount.
• You will be asked to confirm you want to continue to make a payment
• Enter your credit card number followed by the # key.
• Enter your credit card's expiration month (e.g. 04)
• Enter your credit card's expiration year (e.g. 2006)
You will then hear the terms and conditions for making a payment to Person County.

At the end of the call you will be given a confirmation number. Please write this number down and save it for your records.

What will I receive as confirmation of my credit card payment?
If you use Official Payments Corporation to pay your taxes by using our Interactive Voice Response automated system or our Internet Payment Center, you will be provided a confirmation number at the end of the payment transaction.

How secure is my credit card information I'm using to make this payment?
Official Payments Corporation uses the best encryption technology available. Credit card information is not passed to any government entity and payment data is passed using hardware encryption. Transactions are processed using a leased line connection to your credit card company.

Who do I call if my payment doesn't show up on my credit card statement?
Call Official Payments Corp.'s Customer Service Department at 1-800-487-4567.
Customer service representatives are available Monday-Friday 4:30am – 6:00pm Pacific Time Zone.